LAST UPDATE: AUGUST 29, 2026

ÈSSIS, A PRIVATE LEGAL ENTITY HEADQUARTERED IN RIO DE JANEIRO/RJ, REGISTERED UNDER CNPJ/MF NO. 53.298.901/0001-78 (“MERCHANT”), VALUES THE SECURITY, TRANSPARENCY, AND PROTECTION OF PERSONAL DATA OF ALL ITS CLIENTS AND USERS (“USERS” OR “YOU”) ACCESSING OUR ONLINE STORE AND COMMUNICATION CHANNELS.

THIS PRIVACY POLICY OUTLINES HOW WE COLLECT, USE, STORE, AND PROTECT YOUR DATA, IN COMPLIANCE WITH THE BRAZILIAN GENERAL DATA PROTECTION LAW (LAW NO. 13.709/18 - LGPD).

1. CONSENT AND SCOPE BY ACCESSING THE STORE, MAKING PURCHASES, OR SENDING ANY COMMUNICATION, YOU DECLARE THAT YOU ARE AWARE OF AND AGREE TO THE TERMS OF THIS POLICY. THIS DOCUMENT APPLIES EXCLUSIVELY TO DATA COLLECTED THROUGH OUR OFFICIAL PLATFORM AND LINKED CHANNELS.

2. COLLECTED DATA WE ONLY COLLECT DATA NECESSARY TO ENABLE PURCHASES, DELIVERIES, AND CUSTOMER SUPPORT:

  • REGISTRATION AND CONTACT DATA: FULL NAME, CPF (TAX ID), PHONE/WHATSAPP, EMAIL ADDRESS, AND COMPLETE DELIVERY ADDRESS.

  • NAVIGATION AND DEVICE DATA: IP ADDRESS, ACCESS DATE AND TIME, BROWSER TYPE, GEOLOCATION, AND VISITED PAGES.

  • FINANCIAL DATA: PAYMENT INFORMATION IS PROCESSED IN ENCRYPTED FORM BY PARTNER GATEWAYS. ÈSSIS DOES NOT STORE CREDIT CARD DATA.

  • MESSAGES AND FORMS: INFORMATION VOLUNTARILY SUBMITTED THROUGH OUR SUPPORT CHANNELS.

WE DO NOT COLLECT SENSITIVE PERSONAL DATA (RACIAL ORIGIN, RELIGIOUS BELIEFS, HEALTH DATA, BIOMETRICS, ETC.).

3. PURPOSE OF DATA PROCESSING COLLECTED DATA IS USED EXCLUSIVELY TO:

  • PROCESS, CONFIRM, INVOICE, AND SHIP YOUR ORDERS.

  • SEND TRACKING UPDATES AND SERVICE NOTIFICATIONS.

  • PROVIDE CUSTOMER SUPPORT AND PROCESS EXCHANGE AND RETURN REQUESTS.

  • PERSONALIZE YOUR BROWSING EXPERIENCE AND OFFER RELEVANT CONTENT.

  • PREVENT FRAUD AND ENSURE PLATFORM SECURITY.

  • COMPLY WITH LEGAL, REGULATORY OBLIGATIONS OR COURT ORDERS.

4. AGE RESTRICTION THE PLATFORM IS NOT INTENDED FOR INDIVIDUALS UNDER 18 (EIGHTEEN) YEARS OF AGE. WE REQUEST THAT MINORS DO NOT REGISTER PERSONAL DATA ON OUR WEBSITE.

5. DATA SHARING WITH THIRD PARTIES YOUR DATA IS NOT SOLD OR RENTED. SHARING OCCURS STRICTLY WHEN NECESSARY WITH:

  • LOGISTICS AND TRANSPORTATION COMPANIES: POSTAL SERVICES AND PARTNER COURIERS FOR ORDER DELIVERY.

  • PAYMENT PROCESSORS AND FRAUD PREVENTION: FINANCIAL INSTITUTIONS AND TECHNOLOGY PARTNERS.

  • INFRASTRUCTURE PROVIDERS: HOSTING SERVICES, E-COMMERCE PLATFORMS, AND IT TOOLS.

  • JUDICIAL AUTHORITIES: WHEN REQUIRED BY LAW OR REGULATORY ORDER.

6. COOKIES AND TRACKING TECHNOLOGIES WE USE COOKIES AND PIXEL TAGS TO:

  • KEEP ITEMS IN YOUR SHOPPING CART.

  • RECOGNIZE YOUR PREFERENCES ON FUTURE VISITS.

  • UNDERSTAND SITE PERFORMANCE AND TRAFFIC PARAMETERS.

YOU CAN MANAGE OR DISABLE COOKIES DIRECTLY IN YOUR BROWSER SETTINGS (CHROME, FIREFOX, SAFARI, EDGE, OPERA). DISABLING THEM MAY AFFECT CERTAIN STORE FUNCTIONALITIES.

7. DATA SUBJECT RIGHTS PURSUANT TO THE LGPD, YOU HAVE THE RIGHT TO REQUEST AT ANY TIME:

  • CONFIRMATION OF THE EXISTENCE OF PROCESSING AND ACCESS TO YOUR DATA.

  • CORRECTION OF INCOMPLETE, INACCURATE, OR OUTDATED DATA.

  • ANONYMIZATION, BLOCKING, OR ELIMINATION OF UNNECESSARY OR EXCESSIVE DATA.

  • ELIMINATION OF PERSONAL DATA PROCESSED WITH CONSENT.

  • REVOCATION OF CONSENT AND INFORMATION REGARDING DATA SHARING.

8. INFORMATION SECURITY WE ADOPT APPROPRIATE TECHNICAL AND ORGANIZATIONAL MEASURES (SUCH AS SSL ENCRYPTION) TO PROTECT YOUR DATA AGAINST UNAUTHORIZED ACCESS, LOSS, ALTERATION, OR LEAKS.

9. DATA PROTECTION OFFICER (DPO) AND CONTACT TO EXERCISE YOUR RIGHTS OR CLARIFY ANY QUESTIONS REGARDING THIS POLICY AND THE PROCESSING OF YOUR PERSONAL DATA, CONTACT OUR OFFICER:

  • DATA PROTECTION OFFICER (DPO): ALEXANDRE SILVA DOS SANTOS (CPF: 184.634.037.35)

  • CONTACT EMAIL: [email protected]